IJCOPE Journal

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International Journal of Creative and Open Research in Engineering and Management

A Peer-Reviewed, Open-Access International Journal Supporting Multidisciplinary Research, Digital Publishing Standards, DOI Registration, and Academic Indexing.
Journal Information
ISSN: 3108-1754 (Online)
Crossref DOI: Available
ISO Certification: 9001:2015
Publication Fee: 599/- INR
Compliance: UGC Journal Norms
License: CC BY 4.0
Peer Review: Double Blind
Volume 02, Issue 03

Published on: March 2026 2026

MARKETING COMMUNICATION EFFECTIVENESS IN BUSINESS-TO-BUSINESS INDUSTRIAL SUPPLY MARKETS

Jerina J S

Dr. P. Syamsundar

Kumaraguru School of Business Coimbatore Tamil Nadu India

Article Status

Plagiarism Passed Peer Reviewed Open Access

Available Documents

Abstract

This study examines the effectiveness of marketing communication strategies in the business-to-business (B2B) industrial supply sector. The research analyzes key communication factors such as clarity of message, consistency of communication, channel usage, responsiveness to queries, timeliness and frequency, and product urge, and their influence on customer perception and engagement. A descriptive research design was adopted, and primary data were collected from 83 respondents using a structured questionnaire based on a five-point Likert scale. The data were analyzed using descriptive statistics and correlation analysis to examine relationships among the communication variables. The findings indicate that direct sales calls and meetings remain the most preferred communication platform in the industrial supply market. The results also show a significant positive relationship among communication factors, suggesting that clear, consistent, and timely communication improves customer engagement and product interest. Overall, the study highlights the importance of integrating both traditional and digital communication channels to strengthen customer relationships and support sustainable growth in B2B industrial markets.

How to Cite this Paper

S, J. J. (2026). Marketing Communication Effectiveness in Business-To-Business Industrial Supply Markets. International Journal of Creative and Open Research in Engineering and Management, <i>02</i>(03). https://doi.org/10.55041/ijcope.v2i3.032

S, Jerina. "Marketing Communication Effectiveness in Business-To-Business Industrial Supply Markets." International Journal of Creative and Open Research in Engineering and Management, vol. 02, no. 03, 2026, pp. . doi:https://doi.org/10.55041/ijcope.v2i3.032.

S, Jerina. "Marketing Communication Effectiveness in Business-To-Business Industrial Supply Markets." International Journal of Creative and Open Research in Engineering and Management 02, no. 03 (2026). https://doi.org/https://doi.org/10.55041/ijcope.v2i3.032.

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References


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  2. Ryuta Ishii and Mai Kikumori (2024), Word-of-mouth in business-to-business marketing: a systematic review and future research directions, Journal of Business & Industrial Marketing

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Ethical Compliance & Review Process

  • All submissions are screened under plagiarism detection.
  • Review follows editorial policy.
  • Authors retain copyright.
  • Peer Review Type: Double-Blind Peer Review
  • Published on: Mar 10 2026
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This article is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. You are free to share and adapt this work for non-commercial purposes with proper attribution.

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