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International Journal of Creative and Open Research in Engineering and Management

A Peer-Reviewed, Open-Access International Journal Supporting Multidisciplinary Research, Digital Publishing Standards, DOI Registration, and Academic Indexing.
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ISSN: 3108-1754 (Online)
Crossref DOI: Available
ISO Certification: 9001:2015
Publication Fee: 599/- INR
Compliance: UGC Journal Norms
License: CC BY 4.0
Peer Review: Double Blind
Volume 02, Issue 03

Published on: March 2026 2026

LEVERAGING TECHNOLOGY FOR IMPROVED SERVICE DELIVERY: ANGANWADI WORKERS IN MALAPPURAM BRIDGE DIGITAL DIVIDE TO UTILIZE COMMUNICATION TECHNOLOGIES

Sunesh Parayil

Dr V Jayalakshmi

School of Mass Communication Department of Visual Communication Vels Institute of Science Technology and Advanced Studies Chennai Tamil Nadu India.

Article Status

Plagiarism Passed Peer Reviewed Open Access

Available Documents

Abstract

The research explores the integration of communication technologies by AWWs in Malappuram, Kerala, to enhance service delivery by bridging the digital divide. Anganwadi centers, a cornerstone of India's Integrated Child Development Services (ICDS), play a pivotal role in maternal health and Early Childhood Care and Education (ECCE). This study investigates how Anganwadi workers leverage smart phones, internet-based tools, and other communication technologies to overcome challenges in service delivery, improve efficiency, and ensure better health and nutrition outcomes for beneficiaries. Through in-depth interviews, surveys, and case studies, the research highlights the transformative potential of technology in grassroots healthcare delivery, examines the role of interpersonal face to face communication and provides recommendations for scaling these innovations across India.

How to Cite this Paper

Parayil, S. (2026). Leveraging Technology for Improved Service Delivery: Anganwadi Workers in Malappuram Bridge Digital divide to Utilize Communication Technologies. International Journal of Creative and Open Research in Engineering and Management, <i>02</i>(03). https://doi.org/10.55041/ijcope.v2i3.083

Parayil, Sunesh. "Leveraging Technology for Improved Service Delivery: Anganwadi Workers in Malappuram Bridge Digital divide to Utilize Communication Technologies." International Journal of Creative and Open Research in Engineering and Management, vol. 02, no. 03, 2026, pp. . doi:https://doi.org/10.55041/ijcope.v2i3.083.

Parayil, Sunesh. "Leveraging Technology for Improved Service Delivery: Anganwadi Workers in Malappuram Bridge Digital divide to Utilize Communication Technologies." International Journal of Creative and Open Research in Engineering and Management 02, no. 03 (2026). https://doi.org/https://doi.org/10.55041/ijcope.v2i3.083.

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References


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Ethical Compliance & Review Process

  • All submissions are screened under plagiarism detection.
  • Review follows editorial policy.
  • Authors retain copyright.
  • Peer Review Type: Double-Blind Peer Review
  • Published on: Mar 29 2026
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