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International Journal of Creative and Open Research in Engineering and Management

A Peer-Reviewed, Open-Access International Journal Supporting Multidisciplinary Research, Digital Publishing Standards, DOI Registration, and Academic Indexing.
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ISSN: 3108-1754 (Online)
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ISO Certification: 9001:2015
Publication Fee: 599/- INR
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License: CC BY 4.0
Peer Review: Double Blind
Volume 02, Issue 04

Published on: April 2026

A STUDY ON THE ROLE OF RMG IN OPTIMISING AND UTILISING RESOURCE ALLOCATION IN TATA CONSULTANCY SERVICES

Raghu raman M

Department of Management Studies Saveetha Engineering College (Autonomous) Chennai India
DOI:https://doi.org/10.55041/ijcope.v2i4.039

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Abstract

Resource Management Group (RMG) constitutes a pivotal strategic function within large-scale information technology services organizations, responsible for the optimal allocation, deployment, and utilization of human capital across diverse project portfolios. This study investigates the role of RMG in optimising and utilising resource allocation at Tata Consultancy Services (TCS), one of the world's largest IT services companies. A structured questionnaire survey was administered to 100 respondents comprising Resource Managers, Project Managers, Delivery Managers, HR Business Partners, RMG Analysts, Senior Consultants, and Associates across multiple business units. The study evaluates RMG effectiveness across eight core dimensions including idle time reduction, project delivery improvement, skill mapping accuracy, bench utilization, communication effectiveness, data analytics usage, process transparency, and overall satisfaction. Key findings reveal that 70% of respondents consider RMG effective or very effective in resource allocation, with a mean overall satisfaction score of 3.88 out of 5. RMG improves bench utilization most strongly (M=3.97), while process transparency presents the greatest improvement opportunity (M=3.59). Skill mismatch (36%) and lack of real-time visibility (23%) are the foremost challenges. The study concludes with strategic recommendations for strengthening RMG capabilities throughenhanced data analytics, AI-driven demand forecasting, and structured reskilling frameworks.

How to Cite this Paper

M, R. R. (2026). A Study on the Role of RMG in Optimising and Utilising Resource Allocation in Tata Consultancy Services. International Journal of Creative and Open Research in Engineering and Management, <i>02</i>(04). https://doi.org/10.55041/ijcope.v2i4.039

M, Raghu. "A Study on the Role of RMG in Optimising and Utilising Resource Allocation in Tata Consultancy Services." International Journal of Creative and Open Research in Engineering and Management, vol. 02, no. 04, 2026, pp. . doi:https://doi.org/10.55041/ijcope.v2i4.039.

M, Raghu. "A Study on the Role of RMG in Optimising and Utilising Resource Allocation in Tata Consultancy Services." International Journal of Creative and Open Research in Engineering and Management 02, no. 04 (2026). https://doi.org/https://doi.org/10.55041/ijcope.v2i4.039.

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  • •Published on: Apr 04 2026
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