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International Journal of Creative and Open Research in Engineering and Management

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ISSN: 3108-1754 (Online)
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Peer Review: Double Blind
Volume 02, Issue 04

Published on: April 2026

PUBLIC HEALTH AI ASSISTANT A RETRIEVAL-AUGMENTED GENERATION (RAG) FRAMEWORK TO DELIVER INTELLIGENT, MULTILINGUAL, AND ACCESSIBLE HEALTH CARE INFORMATION

Milan Kumar Shoaib Ahmad

Department of Computer Science and Engineering (AI & ML) Nitra Technical Campus Raj Nagar Ghaziabad UP India

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Plagiarism Passed Peer Reviewed Open Access

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Abstract

Introduction: In India scalable, evidence-based health information systems are required due to large amounts of health misinformation in the country and also because of language barriers. Current standalone LLMs are not adequate for use in medical communications as they are subject to 'hallucinations' and their knowledge base is static.

Methodology: The proposed system combines a RAG and multilingual neural machine translation using the corpora produced by both the WHO and MoHFW.

Results: The results indicate that the RAG system was capable of providing end-to-end responses in approximately 1.8 seconds; retrieval latency was <20 ms, and hallucinations decreased from 38.7% to 9.1%. The capacity for operationalisation in multiple languages across several important Indian languages has been confirmed through real-world deployment on Hugging Face Spaces.

Conclusion: The findings demonstrate that deploying based multilingual LLMs can produce reliable and equitable communication about public health on a very large scale. Follow up investigations will focus on providing voice interfaces, conducting clinical trials, and establishing AWS/GCP cloud scalability.

Keywords: NLLB-200; SentenceTransformers; WHO; MoHFW India; Retrieval-Augmented Generation; LLM; Public Health AI; Multilingual NLP; Healthcare Chatbot

How to Cite this Paper

Kumar, M. & Ahmad, S. (2026). Public Health AI Assistant A Retrieval-Augmented Generation (RAG) Framework to Deliver Intelligent, Multilingual, and Accessible Health Care Information. International Journal of Creative and Open Research in Engineering and Management, <i>02</i>(04). https://doi.org/10.55041/ijcope.v2i4.132

Kumar, Milan, and Shoaib Ahmad. "Public Health AI Assistant A Retrieval-Augmented Generation (RAG) Framework to Deliver Intelligent, Multilingual, and Accessible Health Care Information." International Journal of Creative and Open Research in Engineering and Management, vol. 02, no. 04, 2026, pp. . doi:https://doi.org/10.55041/ijcope.v2i4.132.

Kumar, Milan, and Shoaib Ahmad. "Public Health AI Assistant A Retrieval-Augmented Generation (RAG) Framework to Deliver Intelligent, Multilingual, and Accessible Health Care Information." International Journal of Creative and Open Research in Engineering and Management 02, no. 04 (2026). https://doi.org/https://doi.org/10.55041/ijcope.v2i4.132.

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References

[1]  World Health Organization. (2023). World Health Statistics 2023: Monitoring Health for the SDGs. WHO Press.

[2]  Ministry of Health and Family Welfare, Government of India. (2023). National Health Profile 2023. CBHI.

[3]  Ji, Z., Lee, N., Frieske, R., et al. (2023). Survey of Hallucinations in Natural Language Generation. ACM Computing Surveys, 55(12), 1–38.

[4]  Lewis, P., Perez, E., Piktus, A., et al. (2020). Retrieval-Augmented Generation for Knowledge-Intensive NLP Tasks. NeurIPS 2020. arXiv:2005.11401.

[5]  Gao, Y., Xiong, Y., et al. (2024). Retrieval-Augmented Generation for LLMs: A Survey. arXiv:2312.10997.

[6]  Siriwardhana, S., et al. (2023). Improving Domain Adaptation of RAG Models for Open-Domain QA. Trans. ACL, 11, 1–18.

[7]  Bedi, S., Liu, Y., et al. (2025). Systematic Review of RAG in Healthcare AI. AI, 6(9), 226. https://doi.org/10.3390/ai6090226

[8]  Xiong, G., Jin, Q., Lu, Z., & Zhang, A. (2024). Benchmarking RAG for Medicine. Findings of ACL 2024. PMC12157099.

[9]  Abbasian, M., et al. (2025). RAGMed: Conversational Medical AI Using RAG. AI, 6(10), 240. https://doi.org/10.3390/ai6100240

[10] Yunxiang, L. et al. (2024). RAG for Reliable Healthcare AI. npj Health Systems, 1, 4. https://doi.org/10.1038/s44401-024-00004-1

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  • Peer Review Type: Double-Blind Peer Review
  • Published on: Apr 08 2026
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