In today’s competitive work environment, employees often experience increasing job demands, extended working hours, and pressure, which can negatively impact their ability to maintain a balance between professional and personal life. This imbalance may lead to reduced job satisfaction, lower productivity, and higher turnover intention. The study examines the effect of work stress and work–life balance on job satisfaction among employees within an organizational context.

The study is based on primary data collected from 217 employees working in different departments such as Sales, Service, and Accounts. A structured questionnaire using a five-point Likert scale was employed to measure key variables, including work stress, work–life balance, and job satisfaction. Descriptive statistics, reliability analysis, correlation, and multiple regression analysis were used to analyse the data.

The findings reveal that employees experience a moderate level of work stress and work–life balance, while job satisfaction is relatively above average. A strong positive relationship was found between work–life balance and job satisfaction, indicating that improved balance significantly enhances employee satisfaction. The study also found that work stress does not have a significant direct impact on job satisfaction but influences it indirectly through work–life balance. Additionally, extended working hours were identified as a significant factor negatively affecting both work–life balance and job satisfaction.

The study concludes that work–life balance is the most important determinant of job satisfaction. Organizations should focus on implementing employee-friendly policies, flexible work arrangements, and effective stress management strategies to enhance employee well-being and organizational performance. The findings provide valuable insights for HR managers and policymakers in designing strategies to improve employee satisfaction and productivity.

Keywords: Work Stress, Work–Life Balance, Job Satisfaction, Employee Well-being, Organizational Performance, Work Environment, Employee Engagement