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International Journal of Creative and Open Research in Engineering and Management

A Peer-Reviewed, Open-Access International Journal Supporting Multidisciplinary Research, Digital Publishing Standards, DOI Registration, and Academic Indexing.
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ISSN: 3108-1754 (Online)
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ISO Certification: 9001:2015
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License: CC BY 4.0
Peer Review: Double Blind
Volume 02, Issue 05

Published on: May 2026

A STUDY ON SUPPLY CHAIN PROCESS AND RELATIONSHIP IN SMARTWAY INDUSTRIAL AUTOMATION

R Bharathraj

Dr. A. Jayanthi

Department of Management Studies Hindusthan College of Engineering and Technology

Article Status

Plagiarism Passed Peer Reviewed Open Access

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Abstract

This research investigates the influence of key supply chain management (SCM) practices on the organizational performance of Smartway Industrial Automation, an emerging leader in the engineering design and services sector. The study specifically focuses on critical factors such as supplier relationship management, internal communication, information technology (IT) system adequacy, process automation, inventory management, cost reduction strategies, professional standards, and customer satisfaction. A descriptive research design was employed, utilizing a structured questionnaire to collect primary data from a sample of 150 employees engaged in supply chain-related roles within the company. The data were analyzed using statistical tools including percentage analysis, Pearson correlation, and Chi-square tests. The empirical findings reveal that effective collaboration with suppliers significantly contributes to operational cost reduction. Furthermore, the study establishes that employees' years of professional experience significantly shape their perception of optimal inventory management practices. In conclusion, the research demonstrates that robust supplier partnerships, efficient internal and external communication, seamless technological integration, and professional conduct collectively enhance supply chain performance and overall organizational efficiency, while simultaneously identifying specific operational areas requiring continuous improvement.

Keywords: Supply Chain Management, Supplier Relationship Management, Inventory Management, Logistics Efficiency, Information Sharing, Industrial Automation, Organizational Performance.

 

How to Cite this Paper

Bharathraj, R. (2026). A Study on Supply Chain Process and Relationship in Smartway Industrial Automation. International Journal of Creative and Open Research in Engineering and Management, <i>02</i>(05). https://doi.org/10.55041/ijcope.v2i5.187

Bharathraj, R. "A Study on Supply Chain Process and Relationship in Smartway Industrial Automation." International Journal of Creative and Open Research in Engineering and Management, vol. 02, no. 05, 2026, pp. . doi:https://doi.org/10.55041/ijcope.v2i5.187.

Bharathraj, R. "A Study on Supply Chain Process and Relationship in Smartway Industrial Automation." International Journal of Creative and Open Research in Engineering and Management 02, no. 05 (2026). https://doi.org/https://doi.org/10.55041/ijcope.v2i5.187.

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Ethical Compliance & Review Process

  • All submissions are screened under plagiarism detection.
  • Review follows editorial policy.
  • Authors retain copyright.
  • Peer Review Type: Double-Blind Peer Review
  • Published on: May 07 2026
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