Published on: May 2026
IMPACT OF DIGITAL PAYMENTS ON CONSUMER SPENDING BEHAVIOUR
Bindiya Lalwani
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Abstract
Digital payment systems have changed the way people manage money and make purchases in daily life. In India, the use of digital payment methods such as UPI, mobile wallets, internet banking, QR-code payments, and contactless transactions has increased rapidly in recent years. These payment methods provide speed, convenience, and easy accessibility to consumers.
The present paper studies the impact of digital payments on consumer spending behaviour in India. It mainly focuses on how digital transactions influence purchasing decisions, spending habits, impulse buying, budgeting behaviour, and customer satisfaction. The study is based on secondary data collected from journals, RBI reports, government publications, and industry reports related to digital payments.
The findings indicate that digital payment systems encourage faster transactions and increase consumer spending because of their convenience and attractive reward offers. However, issues such as cybersecurity risks, privacy concerns, and overspending continue to remain major challenges. The study concludes that digital payments have become an important part of modern consumer life and will continue to shape India’s digital economy in the future.
How to Cite this Paper
Lalwani, B. (2026). Impact of Digital Payments on Consumer Spending Behaviour. International Journal of Creative and Open Research in Engineering and Management, <i>02</i>(05). https://doi.org/10.55041/ijcope.v2i5.410
Lalwani, Bindiya. "Impact of Digital Payments on Consumer Spending Behaviour." International Journal of Creative and Open Research in Engineering and Management, vol. 02, no. 05, 2026, pp. . doi:https://doi.org/10.55041/ijcope.v2i5.410.
Lalwani, Bindiya. "Impact of Digital Payments on Consumer Spending Behaviour." International Journal of Creative and Open Research in Engineering and Management 02, no. 05 (2026). https://doi.org/https://doi.org/10.55041/ijcope.v2i5.410.
References
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- Dahlberg, T., Guo, J., & Ondrus, J. (2015). A Critical Review of Mobile Payment Research. Electronic Commerce Research and Applications.
- Reserve Bank of India (2023). Annual Report on Digital Payments in India.
- NPCI (2024). UPI Transaction Growth Report.
- PwC India (2024). Digital Payments and Consumer Trends in India.
- Rogers, E. M. (2003). Diffusion of Innovations. Free Press.
- Ministry of Electronics and Information Technology, Government of India. Digital India Reports.
- Statista Research Department (2024). Digital Payment Usage Statistics in India.
Ethical Compliance & Review Process
- •All submissions are screened under plagiarism detection.
- •Review follows editorial policy.
- •Authors retain copyright.
- •Peer Review Type: Double-Blind Peer Review
- •Published on: May 14 2026
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