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International Journal of Creative and Open Research in Engineering and Management

A Peer-Reviewed, Open-Access International Journal Supporting Multidisciplinary Research, Digital Publishing Standards, DOI Registration, and Academic Indexing.
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ISSN: 3108-1754 (Online)
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ISO Certification: 9001:2015
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License: CC BY 4.0
Peer Review: Double Blind
Volume 02, Issue 05

Published on: May 2026

A STUDY ON WAREHOUSE MANAGEMENT SYSTEMS (WMS) AND THEIR ROLE IN OPTIMIZING FREIGHT FORWARDING OPERATIONS

Mohamed Nathif. B

Dr .V.Vardhini

Department of Management Studies School of Management Studies Vels Institute of Science Technology & Advanced Studies (VISTAS) Chennai

Article Status

Plagiarism Passed Peer Reviewed Open Access

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Abstract

Freight forwarding companies have to get better at managing their Warehouse Operations because of all the changes in trade. They need to do things precisely faster and cheaper than before. This is where Warehouse Management Systems come in. Warehouse Management Systems are a part of the connection between taking care of physical inventory and coordinating the digital supply chain.This study looked at how Warehouse Management Systems can help freight forwarding companies work better. It focused on things like making sure inventory is accurate coordinating shipments making workers more productive filling orders faster and reducing costs for freight forwarding companies. The study talked to professionals at a freight forwarding company in Chennai and looked at articles and industry publications to get its information.The study found that using Warehouse Management Systems helped freight forwarding companies deliver things on time reduced mistakes in the warehouses and helped Transportation, Customs and Warehousing work better. The study says that freight forwarding companies should invest in Warehouse Management Systems that use Cloud technology and Artificial Intelligence. They should also make sure their employees know how to use tools for managing warehouses. And they should make sure their Warehouse Management Systems work well with systems, like ERP and TMS so they can see everything that is happening in their Supply Chain from start to finish. Freight forwarding companies need to use Warehouse Management Systems to manage their Supply Chain. They need to use them in a way that helps them work better.The main thing is that freight forwarding companies need to use Warehouse Management Systems to get better at what they do. Warehouse Management Systems can help them with inventory accuracy, shipment coordination, labour productivity order fulfillment speed and overall costs. Freight forwarding companies should use Cloud-Based Warehouse Management Systems. Make sure their employees are trained to use them. They should also use Warehouse Management Systems that work well with systems, like ERP and TMS to manage their Supply Chain.

Keywords: Warehouse Management System, Freight Forwarding, Inventory Accuracy, Order Fulfilment, Supply Chain Visibility, Digital Logistics, Operational Efficiency, ERP Integration

How to Cite this Paper

B, M. N. (2026). A Study on Warehouse Management Systems (WMS) and their Role in Optimizing Freight Forwarding Operations. International Journal of Creative and Open Research in Engineering and Management, <i>02</i>(05). https://doi.org/10.55041/ijcope.v2i5.481

B, Mohamed. "A Study on Warehouse Management Systems (WMS) and their Role in Optimizing Freight Forwarding Operations." International Journal of Creative and Open Research in Engineering and Management, vol. 02, no. 05, 2026, pp. . doi:https://doi.org/10.55041/ijcope.v2i5.481.

B, Mohamed. "A Study on Warehouse Management Systems (WMS) and their Role in Optimizing Freight Forwarding Operations." International Journal of Creative and Open Research in Engineering and Management 02, no. 05 (2026). https://doi.org/https://doi.org/10.55041/ijcope.v2i5.481.

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References


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  • All submissions are screened under plagiarism detection.
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  • Peer Review Type: Double-Blind Peer Review
  • Published on: May 15 2026
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