IJCOPE Journal

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International Journal of Creative and Open Research in Engineering and Management

A Peer-Reviewed, Open-Access International Journal Supporting Multidisciplinary Research, Digital Publishing Standards, DOI Registration, and Academic Indexing.
Journal Information
ISSN: 3108-1754 (Online)
Crossref DOI: Available
ISO Certification: 9001:2015
Publication Fee: 599/- INR
Compliance: UGC Journal Norms
License: CC BY 4.0
Peer Review: Double Blind
Volume 02, Issue 05

Published on: May 2026

A STUDY ON FACTORS INFLUENCING ONLINE SHOPPING BEHAVIOUR AMONG COLLEGE STUDENTS IN CHENNAI CITY

Femina H Priya A Swathi R

Dr. B. Deepapriya

Department of Commerce Jeppiaar College of Arts & Science Padur

Chennai

Article Status

Plagiarism Passed Peer Reviewed Open Access

Available Documents

Abstract

The present study titled “A study on factors influencing online shopping behaviour among college student in Chennai city” aims to examine the factors that influence consumers to prefer online shopping and to analyse their level of satisfaction. With the rapid growth of internet usage and smart phone penetration, online shopping has become an important part of modern consumer lifestyle. The main objectives of the study are to identify the factors attracting consumers towardS online shopping to examine the problems faced by consumers and to measure their satisfaction level. Thestudy is based on primary data collected through a structured questionnaire from selected respondents in Chennai city. Secondary data were collected from books, journals and websites. The data collected were analysed using simple statistical tools such as Percentage Analysis and Weighted Average Method. The findings of the study reveal that convenience, time-saving, attractive discounts, and availability of wide product variety are the major factors influencing consumer preference toward online shopping. However, issues such as payment security concerns, product quality mismatch, and delayed delivery still affect consumer trust. Overall, the study concludes that consumers show a positive attitude towards Online shopping and it has strong growth potential in Chennai city.

How to Cite this Paper

H, F., A, P. & R, S. (2026). A Study on Factors Influencing Online Shopping Behaviour Among College Students in Chennai City. International Journal of Creative and Open Research in Engineering and Management, <i>02</i>(05). https://doi.org/10.55041/ijcope.v2i5.558

H, Femina, et al.. "A Study on Factors Influencing Online Shopping Behaviour Among College Students in Chennai City." International Journal of Creative and Open Research in Engineering and Management, vol. 02, no. 05, 2026, pp. . doi:https://doi.org/10.55041/ijcope.v2i5.558.

H, Femina,Priya A, and Swathi R. "A Study on Factors Influencing Online Shopping Behaviour Among College Students in Chennai City." International Journal of Creative and Open Research in Engineering and Management 02, no. 05 (2026). https://doi.org/https://doi.org/10.55041/ijcope.v2i5.558.

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References


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Ethical Compliance & Review Process

  • All submissions are screened under plagiarism detection.
  • Review follows editorial policy.
  • Authors retain copyright.
  • Peer Review Type: Double-Blind Peer Review
  • Published on: May 18 2026
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This article is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. You are free to share and adapt this work for non-commercial purposes with proper attribution.

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