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International Journal of Creative and Open Research in Engineering and Management

A Peer-Reviewed, Open-Access International Journal Supporting Multidisciplinary Research, Digital Publishing Standards, DOI Registration, and Academic Indexing.
Journal Information
ISSN: 3108-1754 (Online)
Crossref DOI: Available
ISO Certification: 9001:2015
Publication Fee: 599/- INR
Compliance: UGC Journal Norms
License: CC BY 4.0
Peer Review: Double Blind
Volume 02, Issue 05

Published on: May 2026

A STUDY OF CONSUMER BEHAVIOUR TOWARDS QUICK COMMERCE SERVICES

Nikita Patil

Prof. Kanifnath S Satav

MBA Department

Dhole Patil College of Engeering,Pune

Article Status

Plagiarism Passed Peer Reviewed Open Access

Available Documents

Abstract

The quick commerce industry in India has witnessed rapid growth in recent years, driven by the increasing demand for instant delivery of groceries, essentials, and lifestyle products. With the emergence of platforms like Blinkit, Zepto, and Swiggy Instamart, consumer behavior in this  space has evolved significantly.

Understanding this shift is important because these platforms are now influencing not just what people buy but also how and why they buy. The topic holds relevance as it delves into how consumers are being nudged through digital interfaces, particularly using pricing strategies, dark patterns, and psychological triggers that influence their decisions.

This study aims to explore consumer behavior with a special focus on dark patterns in app design, pricing psychology, and their impact on Average Order Value (AOV). The primary objectives include identifying how design and pricing cues affect decision-making, trust, and repeat purchase behavior.

The research was conducted using a combination of primary data collected via surveys and secondary sources such as industry reports and academic literature. Both qualitative and quantitative techniques were used to draw meaningful insights from user responses.

How to Cite this Paper

Patil, N. (2026). A Study of Consumer Behaviour Towards Quick Commerce Services. International Journal of Creative and Open Research in Engineering and Management, <i>02</i>(05), 1-10. https://doi.org/10.55041/ijcope.v2i5.599

Patil, Nikita. "A Study of Consumer Behaviour Towards Quick Commerce Services." International Journal of Creative and Open Research in Engineering and Management, vol. 02, no. 05, 2026, pp. 1-10. doi:https://doi.org/10.55041/ijcope.v2i5.599.

Patil, Nikita. "A Study of Consumer Behaviour Towards Quick Commerce Services." International Journal of Creative and Open Research in Engineering and Management 02, no. 05 (2026): 1-10. https://doi.org/https://doi.org/10.55041/ijcope.v2i5.599.

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References

[1]Schiffman, L. G., & Wisenblit, J. (2019). (12th ed.). Pearson Education.

[2]Kumar, S. R. (2017). Pearson India Education Services.

[3] P., & Keller, K. L. (2016). (15th ed.). Pearson.

[4]Blinkit. (2024). Official Website.
Blinkit

[5]Zepto. (2024). Official Website.
Zepto

[6]Instamart. (2024). Official Website.
Instamart

[7]BigBasket. (2024). BB Now Service Information.
BigBasket

[8]Kaur, H., & Singh, R. (2023). Consumer preference and satisfaction towards quick commerce services in India. International Journal of Creative Research Thoughts, 11(5), 112–118.

 

Ethical Compliance & Review Process

  • All submissions are screened under plagiarism detection.
  • Review follows editorial policy.
  • Authors retain copyright.
  • Peer Review Type: Double-Blind Peer Review
  • Published on: May 19 2026
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This article is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. You are free to share and adapt this work for non-commercial purposes with proper attribution.

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