A Study on Impact of Mobile Wallets on Financial Inclusion in Urban with Special Reference Bengaluru City

N, Nandeesh H

doi:https://doi.org/10.55041/ijcope.v2i5.602

Volume 02, Issue 05

Published on: May 2026

A STUDY ON IMPACT OF MOBILE WALLETS ON FINANCIAL INCLUSION IN URBAN WITH SPECIAL REFERENCE BENGALURU CITY

Nandeesh H N

Department of Commerce

Padmashree Institute of Management and Sciences, Bangalore

DOI:https://doi.org/10.55041/ijcope.v2i5.602

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Plagiarism Passed Peer Reviewed Open Access

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Abstract

This study examines the impact of mobile wallets on financial inclusion in urban areas, with special reference to Bengaluru city. The findings reveal that a majority of respondents are aware of and actively use mobile wallets, particularly platforms like PhonePe and Google Pay. Mobile wallets are primarily used for essential transactions such as mobile recharges, bill payments, and money transfers due to their convenience, ease of use, and time-saving features. The study also highlights that young, educated, and middle-income individuals are the dominant users. Despite high adoption, challenges such as security concerns, technical issues, and occasional lack of trust still persist. Overall, the study concludes that mobile wallets play a significant role in promoting financial inclusion by providing easy access to digital financial services, though improvements in security and infrastructure are needed to enhance user confidence and usage.

How to Cite this Paper

N, N. H. (2026). A Study on Impact of Mobile Wallets on Financial Inclusion in Urban with Special Reference Bengaluru City. International Journal of Creative and Open Research in Engineering and Management, <i>02</i>(05). https://doi.org/10.55041/ijcope.v2i5.602

N, Nandeesh. "A Study on Impact of Mobile Wallets on Financial Inclusion in Urban with Special Reference Bengaluru City." International Journal of Creative and Open Research in Engineering and Management, vol. 02, no. 05, 2026, pp. . doi:https://doi.org/10.55041/ijcope.v2i5.602.

N, Nandeesh. "A Study on Impact of Mobile Wallets on Financial Inclusion in Urban with Special Reference Bengaluru City." International Journal of Creative and Open Research in Engineering and Management 02, no. 05 (2026). https://doi.org/https://doi.org/10.55041/ijcope.v2i5.602.

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References

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Ethical Compliance & Review Process

•All submissions are screened under plagiarism detection.
•Review follows editorial policy.
•Authors retain copyright.
•Peer Review Type: Double-Blind Peer Review
•Published on: May 19 2026

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