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International Journal of Creative and Open Research in Engineering and Management

A Peer-Reviewed, Open-Access International Journal Supporting Multidisciplinary Research, Digital Publishing Standards, DOI Registration, and Academic Indexing.
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ISSN: 3108-1754 (Online)
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Volume 02, Issue 8

Published on: August 2026

USER PERCEPTIONS OF ARTIFICIAL INTELLIGENCE AND LIBRARY-LED AI LITERACY: A SURVEY AT GURU NANAK DEV UNIVERSITY, AMRITSAR

Dr. Harish Chander Rajinder Kumar Rupal Dutt

Department of Library and Information Science

Guru Nanak Dev University, Amritsar, Punjab

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Plagiarism Passed Peer Reviewed Open Access

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Abstract

Artificial intelligence is transforming the way we search, assess and utilize information. Ability to work with algorithms in a critical way – AI-literacy – is becoming a prerequisite for full participation in education. For a long time, academic libraries have served as the institution home for information literacy, making them a natural choice to carry that new function. However, there is little proof of how library users in India perceive that role. A structured questionnaire comprising of 25 five-point Likert statements was administered to cadre of 153 users comprising of students, research scholars, library staff and faculty of Guru Nanak Dev University, Punjab. The responses obtained were analysed through frequency, percentage, mean, median, standard deviation and rank. The responses were predominantly positive with 74.2% of the responses on the agree side of the scale and the highest-rated response in the survey was librarians need to be trained in AI (Mean = 4.25). According to a mean of 3.14, the lowest ratings were on institutional capacity, with only 29.4% agreeing that their library is well funded for adopting AI. Library staff had the lowest meanscores and faculty the highest. There has been growing concern about privacy at the same time with enthusiasm on AI. According to the findings, it is clear that the library is in demand but has insufficient resources to offer AI literacy. And it has direct implications for libraries’ policy, staffing and resources across Indian higher education.

Keywords: AI literacy, artificial intelligence, academic libraries, digital divide, university libraries, India, user perceptions, library services

How to Cite this Paper

Chander, H., Kumar, R. & Dutt, R. (2026). User Perceptions of Artificial Intelligence and Library-Led AI Literacy: A Survey at Guru Nanak Dev University, Amritsar. International Journal of Creative and Open Research in Engineering and Management, <i>02</i>(8), 1-9. https://doi.org/10.55041/ijcope.v2i8.268

Chander, Harish, et al.. "User Perceptions of Artificial Intelligence and Library-Led AI Literacy: A Survey at Guru Nanak Dev University, Amritsar." International Journal of Creative and Open Research in Engineering and Management, vol. 02, no. 8, 2026, pp. 1-9. doi:https://doi.org/10.55041/ijcope.v2i8.268.

Chander, Harish,Rajinder Kumar, and Rupal Dutt. "User Perceptions of Artificial Intelligence and Library-Led AI Literacy: A Survey at Guru Nanak Dev University, Amritsar." International Journal of Creative and Open Research in Engineering and Management 02, no. 8 (2026): 1-9. https://doi.org/https://doi.org/10.55041/ijcope.v2i8.268.

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  • Peer Review Type: Double-Blind Peer Review
  • Published on: Aug 31 2026
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