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International Journal of Creative and Open Research in Engineering and Management

A Peer-Reviewed, Open-Access International Journal Supporting Multidisciplinary Research, Digital Publishing Standards, DOI Registration, and Academic Indexing.
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ISSN: 3108-1754 (Online)
Crossref DOI: Available
ISO Certification: 9001:2015
Publication Fee: 599/- INR
Compliance: UGC Journal Norms
License: CC BY 4.0
Peer Review: Double Blind
Volume 02, Issue 10

Published on: October 2026

BUILDING THE WORKFORCE BEHIND THE WHEELS: HR PRACTICES IN THE AUTOMOTIVE DEALERSHIP SECTOR

Aneesha Anand Madur

Indira College, Pune, Maharashtra, India

Article Status

Plagiarism Passed Peer Reviewed Open Access

Available Documents

Abstract

The automotive dealership sector is a people-intensive industry in which organizational performance depends not only on vehicles, technology, sales and customer service, but also on the effectiveness of its workforce. Human Resource Management (HRM) therefore plays a critical role in attracting suitable talent, maintaining employee information, supporting workforce administration and creating a positive work environment. This article examines important HR practices relevant to the automotive dealership sector, with emphasis on recruitment and selection, digital talent sourcing, resume screening, interview coordination, onboarding, employee documentation, attendance administration, HR technology, campus recruitment, reference verification and employee engagement. The discussion is based on HR activities documented across four fortnightly organizational-training reports and is presented in an analytical rather than personal-experience format. The article highlights how people management, structured processes, digital tools and accurate HR data work together to support effective workforce management.

Keywords— Human Resource Management, Automotive Dealership, Recruitment, Talent Acquisition, HR Technology, Employee Engagement, Onboarding, Workforce Management.

How to Cite this Paper

Madur, A. A. (2026). Building the Workforce Behind the Wheels: HR Practices in the Automotive Dealership Sector. International Journal of Creative and Open Research in Engineering and Management, <i>02</i>(10), 1-9. https://doi.org/10.55041/ijcope.v2i9.067

Madur, Aneesha. "Building the Workforce Behind the Wheels: HR Practices in the Automotive Dealership Sector." International Journal of Creative and Open Research in Engineering and Management, vol. 02, no. 10, 2026, pp. 1-9. doi:https://doi.org/10.55041/ijcope.v2i9.067.

Madur, Aneesha. "Building the Workforce Behind the Wheels: HR Practices in the Automotive Dealership Sector." International Journal of Creative and Open Research in Engineering and Management 02, no. 10 (2026): 1-9. https://doi.org/https://doi.org/10.55041/ijcope.v2i9.067.

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References

[1] M. Armstrong and S. Taylor, Armstrong’s Handbook of Human Resource Management Practice, 16th ed. Kogan Page, 2023. Available at: https://www.koganpage.com/

[2] G. Dessler, Human Resource Management, 16th ed. Pearson, 2020. Available at: https://www.pearson.com/

[3] Chartered Institute of Personnel and Development (CIPD), “Recruitment and selection.” Available at: https://www.cipd.org/

[4] Society for Human Resource Management (SHRM), “Talent acquisition and recruitment.” Available at: https://www.shrm.org/

Ethical Compliance & Review Process

  • •All submissions are screened under plagiarism detection.
  • •Review follows editorial policy.
  • •Authors retain copyright.
  • •Peer Review Type: Double-Blind Peer Review
  • •Published on: Oct 16 2026
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This article is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. You are free to share and adapt this work for non-commercial purposes with proper attribution.

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