Published on: April 2026
COMMUNICATION AND PUBLIC ACCESS TO HEALTHCARE INFORMATION: A STUDY ON RURAL PATIENTS
Hasibul Rahaman Mirja
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Abstract
Communication is important for every moment of our daily life. Communication is so crucial in healthcare service. Communication gap can lead to patients to death. In healthcare services to describe the medical terms the healthcare professionals use specialized language. The medical terminology is not known by the general people. In the village areas most of the people are not aware of the medical terminology. The communication of medical terminology is associated with the patient satisfaction. Sometimes it may be happened the patient can no able to communicate with the healthcare providers and the healthcare providers cannot make patients understand about their medical conditions. This study has been conducted in South 24 Parganas district in West Bengal to understand the satisfaction of the rural patients by the communication of healthcare service providers. The population of the study is the rural patients. For the collection of primary data, we have selected 150 respondents from the patients who have come to the rural medical service providers by the use of Purposive Sampling Method. The study revealed that communication is highly linked to the patient satisfaction. Most of the healthcare service seekers are unable to read the prescription due to the lack of knowledge regarding medical terminology. Some time the hand writing of the medical service providers are unable readout. In the Microsoft Excel and SPSS software was used to analysis the collected data. For the satisfaction of the patient healthcare communication is highly important
How to Cite this Paper
Mirja, H. R. (2026). Communication and Public Access to Healthcare Information: A Study on Rural Patients. International Journal of Creative and Open Research in Engineering and Management, <i>02</i>(04). https://doi.org/10.55041/ijcope.v2i4.027
Mirja, Hasibul. "Communication and Public Access to Healthcare Information: A Study on Rural Patients." International Journal of Creative and Open Research in Engineering and Management, vol. 02, no. 04, 2026, pp. . doi:https://doi.org/10.55041/ijcope.v2i4.027.
Mirja, Hasibul. "Communication and Public Access to Healthcare Information: A Study on Rural Patients." International Journal of Creative and Open Research in Engineering and Management 02, no. 04 (2026). https://doi.org/https://doi.org/10.55041/ijcope.v2i4.027.
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- •Published on: Apr 03 2026
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