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International Journal of Creative and Open Research in Engineering and Management

A Peer-Reviewed, Open-Access International Journal Supporting Multidisciplinary Research, Digital Publishing Standards, DOI Registration, and Academic Indexing.
Journal Information
ISSN: 3108-1754 (Online)
Crossref DOI: Available
ISO Certification: 9001:2015
Publication Fee: 599/- INR
Compliance: UGC Journal Norms
License: CC BY 4.0
Peer Review: Double Blind
Volume 02, Issue 04

Published on: April 2026

DATA PRIVACY AND CYBERSECURITY IN THE INDIAN HOSPITALITY SECTOR: CHALLENGES, LEGAL FRAMEWORK, AND STRATEGIC SOLUTIONS

Swarnadeep Goswami Arpan Tah

Dr.Tripti Das

Department of Tourism Management The University of Burdwan

Article Status

Plagiarism Passed Peer Reviewed Open Access

Available Documents

Abstract

The Indian hospitality sector, encompassing hotels, resorts, restaurants, and travel services, is increasingly reliant on digital technologies for operations, customer engagement, and service delivery. This digital transformation has significantly increased the volume and sensitivity of personal data collected, thereby raising concerns related to data privacy and cybersecurity. With the enactment of the Digital Personal Data Protection (DPDP) Act, 2023 and its operational Rules in 2025, India has entered a new era of data governance. This study examines the challenges, risks, legal frameworks, and cybersecurity practices within the Indian hospitality industry. Using qualitative research methods and secondary data analysis, the paper explores compliance gaps, emerging threats, and strategic measures required to safeguard customer data. The study concludes that robust cybersecurity infrastructure, regulatory compliance, employee training, and data governance frameworks are critical for ensuring trust and sustainability in the sector.

How to Cite this Paper

Goswami, S. & Tah, A. (2026). Data Privacy and Cybersecurity in the Indian Hospitality Sector: Challenges, Legal Framework, and Strategic Solutions. International Journal of Creative and Open Research in Engineering and Management, <i>02</i>(04). https://doi.org/10.55041/ijcope.v2i4.266

Goswami, Swarnadeep, and Arpan Tah. "Data Privacy and Cybersecurity in the Indian Hospitality Sector: Challenges, Legal Framework, and Strategic Solutions." International Journal of Creative and Open Research in Engineering and Management, vol. 02, no. 04, 2026, pp. . doi:https://doi.org/10.55041/ijcope.v2i4.266.

Goswami, Swarnadeep, and Arpan Tah. "Data Privacy and Cybersecurity in the Indian Hospitality Sector: Challenges, Legal Framework, and Strategic Solutions." International Journal of Creative and Open Research in Engineering and Management 02, no. 04 (2026). https://doi.org/https://doi.org/10.55041/ijcope.v2i4.266.

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References


  • Government of India. (2000). Information Technology Act.

  • PwC India. (2024). Data Privacy and Consumer Awareness Report.

  • EY India. (2025). Cybersecurity and DPDP Compliance Report.

  • CERT-In Guidelines (Latest Edition).

  • Mercan, S. et al. (2020). IoT Security in Hospitality Industry.

  • Various journal articles on cybersecurity and hospitality management

Ethical Compliance & Review Process

  • All submissions are screened under plagiarism detection.
  • Review follows editorial policy.
  • Authors retain copyright.
  • Peer Review Type: Double-Blind Peer Review
  • Published on: Apr 11 2026
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