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International Journal of Creative and Open Research in Engineering and Management

A Peer-Reviewed, Open-Access International Journal Supporting Multidisciplinary Research, Digital Publishing Standards, DOI Registration, and Academic Indexing.
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ISSN: 3108-1754 (Online)
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ISO Certification: 9001:2015
Publication Fee: 599/- INR
Compliance: UGC Journal Norms
License: CC BY 4.0
Peer Review: Double Blind
Volume 02, Issue 05

Published on: May 2026

IMPACT OF DIGITAL FINANCIAL SERVICES ON FINANCIAL INCLUSION AND MSME PERFORMANCE: EVIDENCE FROM UTTAR PRADESH MSMES

Dr. Rajeev Goel

Dr. Bhuvnesh Kumar

Department of Commerce DPBS College Anupshahr

Article Status

Plagiarism Passed Peer Reviewed Open Access

Available Documents

Abstract

The rapid expansion of digital financial services (DFS) has transformed the financial landscape of India, particularly for Micro, Small, and Medium Enterprises (MSMEs). With initiatives supported by institutions such as the Reserve Bank of India and the National Payments Corporation of India, digital platforms including UPI, mobile banking, and fintech applications have significantly improved access to formal financial systems. This study examines the impact of Digital Financial Services on financial inclusion and MSME performance in the state of Uttar Pradesh.

Using primary data collected from MSME owners across selected districts of Uttar Pradesh, the study employs a quantitative research design to analyze the relationship between DFS adoption, financial inclusion indicators (access to credit, savings, digital transactions), and firm performance (sales growth, profitability, and operational efficiency). Statistical tools such as correlation and regression analysis are applied to test the proposed hypotheses.

The findings indicate that higher adoption of digital financial services significantly enhances financial inclusion among MSMEs. Furthermore, financial inclusion positively influences enterprise performance. The study also reveals a mediating role of financial inclusion in strengthening the relationship between DFS adoption and MSME performance. The results highlight the policy relevance of digital financial ecosystems in promoting inclusive and sustainable business growth in emerging economies.

The study contributes to the growing literature on fintech-driven financial inclusion and provides practical implications for policymakers, financial institutions, and MSME stakeholders in Uttar Pradesh and similar developing regions.

Keywords: Digital Financial Services, Financial Inclusion, MSME Performance, FinTech, Financial Access, Uttar Pradesh, Digital Payments; Sustainable Business Growth.

 

How to Cite this Paper

Goel, R. (2026). Impact of Digital Financial Services on Financial Inclusion and MSME Performance: Evidence from Uttar Pradesh MSMEs. International Journal of Creative and Open Research in Engineering and Management, <i>02</i>(05). https://doi.org/10.55041/ijcope.v2i5.319

Goel, Rajeev. "Impact of Digital Financial Services on Financial Inclusion and MSME Performance: Evidence from Uttar Pradesh MSMEs." International Journal of Creative and Open Research in Engineering and Management, vol. 02, no. 05, 2026, pp. . doi:https://doi.org/10.55041/ijcope.v2i5.319.

Goel, Rajeev. "Impact of Digital Financial Services on Financial Inclusion and MSME Performance: Evidence from Uttar Pradesh MSMEs." International Journal of Creative and Open Research in Engineering and Management 02, no. 05 (2026). https://doi.org/https://doi.org/10.55041/ijcope.v2i5.319.

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  • All submissions are screened under plagiarism detection.
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  • Peer Review Type: Double-Blind Peer Review
  • Published on: May 10 2026
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