Impact of Emotional Intelligence on Team Performance in Genpact: An Empirical Study

MANJU, KOMALLA

doi:https://doi.org/10.55041/ijcope.v2i8.047

Volume 02, Issue 8

Published on: August 2026

IMPACT OF EMOTIONAL INTELLIGENCE ON TEAM PERFORMANCE IN GENPACT: AN EMPIRICAL STUDY

KOMALLA MANJU

M RAJITHA

Dept of MBA,

Malla Reddy Engineering College and Management Sciences, Medchal, Hyderabad – 501 401.

DOI:https://doi.org/10.55041/ijcope.v2i8.047

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Abstract

Emotional intelligence has become an essential factor influencing employee behaviour and organizational effectiveness in today's competitive business environment. This study examines the impact of emotional intelligence on team performance among employees at Genpact. A descriptive research design was adopted using primary data collected from 100 employees through a structured questionnaire. The collected data were analysed using percentage and frequency analysis, the statistical techniques employed in the original project. The findings reveal that emotional intelligence enhances communication, teamwork, motivation, conflict resolution, and employee collaboration, thereby improving overall team performance and organizational effectiveness within Genpact.

How to Cite this Paper

MANJU, K. (2026). Impact of Emotional Intelligence on Team Performance in Genpact: An Empirical Study. International Journal of Creative and Open Research in Engineering and Management, <i>02</i>(8), 1-9. https://doi.org/10.55041/ijcope.v2i8.047

MANJU, KOMALLA. "Impact of Emotional Intelligence on Team Performance in Genpact: An Empirical Study." International Journal of Creative and Open Research in Engineering and Management, vol. 02, no. 8, 2026, pp. 1-9. doi:https://doi.org/10.55041/ijcope.v2i8.047.

MANJU, KOMALLA. "Impact of Emotional Intelligence on Team Performance in Genpact: An Empirical Study." International Journal of Creative and Open Research in Engineering and Management 02, no. 8 (2026): 1-9. https://doi.org/https://doi.org/10.55041/ijcope.v2i8.047.

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•All submissions are screened under plagiarism detection.
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•Peer Review Type: Double-Blind Peer Review
•Published on: Aug 06 2026

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