Published on: April 2026
A STUDY ON PSYCHOLOGICAL FACTORS AFFECTING CONSUMER BUYING DECISIONS IN E-COMMERCE
B Supriya
Dr.S.Thilaga
Article Status
Available Documents
Abstract
This study explores the psychological factors influencing consumer buying decisions in the context of e-commerce. With the rapid evolution of digital marketplaces, understanding the cognitive, emotional and social drivers of consumer behavior has become crucial for businesses seeking to improve engagement, trust and conversion rates. The research focuses on key psychological triggers such as trust, emotional impulses, social proof, website usability and personalization. Using descriptive statistics, a chi-square test and regression analysis, the study examines how demographic variables interact with these psychological elements to shape consumer behavior. Findings indicate that while demographic factors such as age and occupation influence shopping preferences, psychological drivers, particularly trust, emotional engagement and social validation play a central role in decision making. However, statistical analyses reveal that no single factor independently dictates purchase intent, highlighting the multifaceted nature of online consumer behavior. The study offers strategic recommendations for e-commerce platforms, emphasizing the need for user-centric design, emotional appeal, secure experiences and personalized marketing. By aligning platform strategies with psychological insights, businesses can enhance consumer satisfaction, loyalty and sales performance in a highly competitive digital landscape.
How to Cite this Paper
Supriya, B. (2026). A Study on Psychological Factors Affecting Consumer Buying Decisions in E-Commerce. International Journal of Creative and Open Research in Engineering and Management, <i>02</i>(04). https://doi.org/10.55041/ijcope.v2i4.372
Supriya, B. "A Study on Psychological Factors Affecting Consumer Buying Decisions in E-Commerce." International Journal of Creative and Open Research in Engineering and Management, vol. 02, no. 04, 2026, pp. . doi:https://doi.org/10.55041/ijcope.v2i4.372.
Supriya, B. "A Study on Psychological Factors Affecting Consumer Buying Decisions in E-Commerce." International Journal of Creative and Open Research in Engineering and Management 02, no. 04 (2026). https://doi.org/https://doi.org/10.55041/ijcope.v2i4.372.
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Ethical Compliance & Review Process
- •All submissions are screened under plagiarism detection.
- •Review follows editorial policy.
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- •Peer Review Type: Double-Blind Peer Review
- •Published on: Apr 15 2026
This article is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. You are free to share and adapt this work for non-commercial purposes with proper attribution.

