Supply Chain Management in Bihar's Public Distribution System:  Efficiency, Transparency, and Beneficiary Satisfaction

Ray, Vinay Kumar

doi:https://doi.org/10.55041/ijcope.v2i4.798

Volume 02, Issue 04

Published on: April 2026

SUPPLY CHAIN MANAGEMENT IN BIHAR'S PUBLIC DISTRIBUTION SYSTEM: EFFICIENCY, TRANSPARENCY, AND BENEFICIARY SATISFACTION

Vinay Kumar Ray

Dr. Swati Chaudhary

School of Business Management

DOI:https://doi.org/10.55041/ijcope.v2i4.798

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Plagiarism Passed Peer Reviewed Open Access

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Abstract

The Public Distribution System (PDS) is India's flagship food security programme, yet its supply chain in Bihar remains hampered by procurement delays, inadequate storage, transportation inefficiencies, and persistent leakages. Drawing on structured questionnaire data from 100 respondents—beneficiaries, fair price shop dealers, and officials—this study evaluates PDS supply chain performance across procurement, storage, transportation, distribution, technology adoption, and transparency. Percentage analysis and chi-square hypothesis testing reveal that supply chain management significantly affects PDS efficiency (H₁ accepted), transportation efficiency shapes timely delivery (H₂ accepted), storage conditions influence grain quality (H₃ accepted), technology enhances transparency (H₄ accepted), and chain-wide efficiency drives beneficiary satisfaction (H₅ accepted). While digitisation via e-POS and Aadhaar linkage has demonstrably reduced leakages and improved accountability, 30–40% of respondents still report procurement delays, storage losses, and incidents of corruption. The paper contributes an integrated supply chain model for Bihar's PDS and recommends targeted investments in infrastructure, expanded digital literacy, and beneficiary-centric monitoring.

Keywords: Public Distribution System · Supply Chain Management · Food Security · Bihar · e-POS · Aadhaar · Transparency · Beneficiary Satisfaction

How to Cite this Paper

Ray, V. K. (2026). Supply Chain Management in Bihar's Public Distribution System: Efficiency, Transparency, and Beneficiary Satisfaction. International Journal of Creative and Open Research in Engineering and Management, <i>02</i>(04). https://doi.org/10.55041/ijcope.v2i4.798

Ray, Vinay. "Supply Chain Management in Bihar's Public Distribution System: Efficiency, Transparency, and Beneficiary Satisfaction." International Journal of Creative and Open Research in Engineering and Management, vol. 02, no. 04, 2026, pp. . doi:https://doi.org/10.55041/ijcope.v2i4.798.

Ray, Vinay. "Supply Chain Management in Bihar's Public Distribution System: Efficiency, Transparency, and Beneficiary Satisfaction." International Journal of Creative and Open Research in Engineering and Management 02, no. 04 (2026). https://doi.org/https://doi.org/10.55041/ijcope.v2i4.798.

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•All submissions are screened under plagiarism detection.
•Review follows editorial policy.
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•Peer Review Type: Double-Blind Peer Review
•Published on: Apr 27 2026

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