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International Journal of Creative and Open Research in Engineering and Management

A Peer-Reviewed, Open-Access International Journal Supporting Multidisciplinary Research, Digital Publishing Standards, DOI Registration, and Academic Indexing.
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ISSN: 3108-1754 (Online)
Crossref DOI: Available
ISO Certification: 9001:2015
Publication Fee: 599/- INR
Compliance: UGC Journal Norms
License: CC BY 4.0
Peer Review: Double Blind
Volume 02, Issue 6

Published on: June 2026

THE ROLE OF INDIA POST PAYMENTS BANK TO DRIVE FINANCIAL INCLUSION IN INDIA- A STUDY

Meena Masanpalli

Bh. L. Mohan Raju

Dept. of MBA, Malla Reddy Engineering College (Autonomous), Hyd.

Article Status

Plagiarism Passed Peer Reviewed Open Access

Available Documents

Abstract

The primary goal of this study is to assess how India Post Payments Bank (IPPB) promotes financial inclusion throughout India, particularly in underprivileged rural and semi-urban areas. Founded in 2018, IPPB uses India's extensive postal system to provide banking services, including digital payments, savings accounts, and Direct Benefit Transfers (DBTs), to those who have historically had limited access to traditional financial institutions. The study is to examine how IPPB provides doorstep banking through postmen and Grameen Dak Sevaks (GDS), bridging the gap between contemporary banking technologies and remote villages. Key financial variables like customer growth, deposit trends, mobile app usage, and digital transaction volumes from 2022 to 2026 have all been evaluated using secondary data. Liquidity, profitability, and asset utilization were measured using instruments such as ratio analysis. According to the findings, IPPB has demonstrated significant development in digital usage and outreach, but it still faces obstacles including low liquidity ratios and a limited range of services. In order to maintain growth, the report emphasizes the necessity of improved infrastructure, higher consumer awareness, and a wider range of financial products. All things considered, IPPB is becoming a key player in advancing inclusive banking and aiding governmental programs like PMJDY and Digital India.

Key Words: Financial Inclusion, Banking Sector, Digital India etc.

How to Cite this Paper

Masanpalli, M. (2026). The Role of India Post Payments Bank to Drive Financial Inclusion in India- A Study. International Journal of Creative and Open Research in Engineering and Management, <i>02</i>(6). https://doi.org/10.55041/ijcope.v2i6.344

Masanpalli, Meena. "The Role of India Post Payments Bank to Drive Financial Inclusion in India- A Study." International Journal of Creative and Open Research in Engineering and Management, vol. 02, no. 6, 2026, pp. . doi:https://doi.org/10.55041/ijcope.v2i6.344.

Masanpalli, Meena. "The Role of India Post Payments Bank to Drive Financial Inclusion in India- A Study." International Journal of Creative and Open Research in Engineering and Management 02, no. 6 (2026). https://doi.org/https://doi.org/10.55041/ijcope.v2i6.344.

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References

BOOKS

  1. Bhole, M., & Mahakud, J. (2011). Financial Institutions and Markets. Tata McGraw-Hill.

  2. Khan, Y. (2013). Indian Financial System (9th Ed.). Tata McGraw-Hill.

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RESEARCH ARTICLES

  1. Dave, K. (2023, December). IPPB's contribution to the advancement of financial inclusion in rural areas. Journal of Banking and Finance Innovations, 15(4), 67-75.

  2. D’Souza, (2018, October). India Post Payments Bank and financial inclusion: A digital leap. International Journal of Financial Services, 9(3), 45–54.

  3. Kumar, P. (2022, November). Government-led financial inclusion through IPPB initiatives. International Journal of Management and Social Sciences Research, 11(2), 88–95.

  4. Karthik, (2022, October). Digital transformation through IPPB: Reaching the last mile. South Asian Journal of Finance and Development, 13(3), 120–127.

  5. Malakar, (2013, January–February).India Post's contribution to financial inclusion: A guide to banking in rural areas.India's Journal of Economics and Development, 9(1), 35–40.

  6. Minj, (2021, January). Banking the unbanked: India Post Payments Bank’s success and challenges.Journal of Inclusive Finance, 6(1), 14–22.

Ethical Compliance & Review Process

  • All submissions are screened under plagiarism detection.
  • Review follows editorial policy.
  • Authors retain copyright.
  • Peer Review Type: Double-Blind Peer Review
  • Published on: Jun 27 2026
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