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International Journal of Creative and Open Research in Engineering and Management

A Peer-Reviewed, Open-Access International Journal Supporting Multidisciplinary Research, Digital Publishing Standards, DOI Registration, and Academic Indexing.
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ISSN: 3108-1754 (Online)
Crossref DOI: Available
ISO Certification: 9001:2015
Publication Fee: 599/- INR
Compliance: UGC Journal Norms
License: CC BY 4.0
Peer Review: Double Blind
Volume 02, Issue 04

Published on: April 2026

A STUDY ON PSYCHOLOGICAL FACTORS AFFECTING CONSUMER BUYING DECISIONS IN E-COMMERCE

B Supriya

Dr.S.Thilaga

Department of Management Studies,Coimbatore Institute of Technology, Coimbatore, Tamil Nadu, India

Article Status

Plagiarism Passed Peer Reviewed Open Access

Available Documents

Abstract

This study explores the psychological factors influencing consumer buying decisions in the context of e-commerce. With the rapid evolution of digital marketplaces, understanding the cognitive, emotional and social drivers of consumer behavior has become crucial for businesses seeking to improve engagement, trust and conversion rates. The research focuses on key psychological triggers such as trust, emotional impulses, social proof, website usability and personalization. Using descriptive statistics, a chi-square test and regression analysis, the study examines how demographic variables interact with these psychological elements to shape consumer behavior. Findings indicate that while demographic factors such as age and occupation influence shopping preferences, psychological drivers, particularly trust, emotional engagement and social validation play a central role in decision making. However, statistical analyses reveal that no single factor independently dictates purchase intent, highlighting the multifaceted nature of online consumer behavior. The study offers strategic recommendations for e-commerce platforms, emphasizing the need for user-centric design, emotional appeal, secure experiences and personalized marketing. By aligning platform strategies with psychological insights, businesses can enhance consumer satisfaction, loyalty and sales performance in a highly competitive digital landscape.

How to Cite this Paper

Supriya, B. (2026). A Study on Psychological Factors Affecting Consumer Buying Decisions in E-Commerce. International Journal of Creative and Open Research in Engineering and Management, <i>02</i>(04). https://doi.org/10.55041/ijcope.v2i4.372

Supriya, B. "A Study on Psychological Factors Affecting Consumer Buying Decisions in E-Commerce." International Journal of Creative and Open Research in Engineering and Management, vol. 02, no. 04, 2026, pp. . doi:https://doi.org/10.55041/ijcope.v2i4.372.

Supriya, B. "A Study on Psychological Factors Affecting Consumer Buying Decisions in E-Commerce." International Journal of Creative and Open Research in Engineering and Management 02, no. 04 (2026). https://doi.org/https://doi.org/10.55041/ijcope.v2i4.372.

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References


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Ethical Compliance & Review Process

  • All submissions are screened under plagiarism detection.
  • Review follows editorial policy.
  • Authors retain copyright.
  • Peer Review Type: Double-Blind Peer Review
  • Published on: Apr 15 2026
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