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International Journal of Creative and Open Research in Engineering and Management

A Peer-Reviewed, Open-Access International Journal Supporting Multidisciplinary Research, Digital Publishing Standards, DOI Registration, and Academic Indexing.
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ISSN: 3108-1754 (Online)
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License: CC BY 4.0
Peer Review: Double Blind
Volume 02, Issue 10

Published on: October 2026

AN ANALYTICAL STUDY OF MY ROAD INDIA: BUSINESS FEASIBILITY, PERFORMANCE EVALUATION AND STAKEHOLDER MANAGEMENT

Sanket Rajkumar Shinde

Prof. Pradip Patil

Student, MBA – Business Analytics

School of Business, Indira University, Tathwade, Pune – 411033, Maharashtra, India

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Plagiarism Passed Peer Reviewed Open Access

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Abstract

This paper looks at My Road India, a digital platform that lets citizens report road hazards such as potholes, damaged surfaces and dangerous spots. I carried out the study during an eight-week On-the-Job Training (OJT) placement with Vinorise Technologies Pvt. Ltd. in Pune. The aim was to understand how business analytics could make the platform better, how it stacks up against a few similar reporting systems, and what it would take to run it sustainably. The approach is descriptive and exploratory. It draws on secondary sources, platform benchmarking, project observations, stakeholder mapping, field verification and a feasibility assessment. I compared My Road India with PMC Road Mitra and Meri Sadak on complaint filing, location tagging, evidence capture, authority routing, public visibility and resolution tracking. In the project assessment, My Road India earned an indicative average score of 3.83 out of 5. This is a structured project judgement, not the result of a statistically representative survey. Evidence capture and public map visibility came out as relative strengths, while sending reports to the correct authority and keeping citizens updated on progress still need work. Technical and stakeholder feasibility looked fairly strong, operational feasibility was moderate, and financial sustainability remains a real concern. The main takeaway is that a good reporting platform needs more than good technology. It also needs clear responsibilities, reliable data, responsive public authorities and the trust of citizens. I recommend starting with a small pilot with a willing local authority before expanding.

Keywords: My Road India, Business Analytics, Feasibility Analysis, Stakeholder Management, Civic Technology, Road Safety, Grievance Redressal, GIS.

How to Cite this Paper

Shinde, S. R. (2026). An Analytical Study of My Road India: Business Feasibility, Performance Evaluation and Stakeholder Management. International Journal of Creative and Open Research in Engineering and Management, <i>02</i>(10), 1-9. https://doi.org/10.55041/ijcope.v2i10.079

Shinde, Sanket. "An Analytical Study of My Road India: Business Feasibility, Performance Evaluation and Stakeholder Management." International Journal of Creative and Open Research in Engineering and Management, vol. 02, no. 10, 2026, pp. 1-9. doi:https://doi.org/10.55041/ijcope.v2i10.079.

Shinde, Sanket. "An Analytical Study of My Road India: Business Feasibility, Performance Evaluation and Stakeholder Management." International Journal of Creative and Open Research in Engineering and Management 02, no. 10 (2026): 1-9. https://doi.org/https://doi.org/10.55041/ijcope.v2i10.079.

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References


  1. Ministry of Road Transport and Highways. (2024). Annual report 2023–24. Government of India. https://morth.gov.in/

  2. Ministry of Rural Development. (n.d.). Pradhan Mantri Gram Sadak Yojana (PMGSY) and Meri Sadak resources. Government of India. https://rural.nic.in/

  3. MyRoad India. (n.d.-a). MyRoad India: Report road hazards in India. Retrieved October 9, 2026, from https://myroadindia.com/

  4. MyRoad India. (n.d.-b). Report a road safety issue. Retrieved October 9, 2026, from https://apis.myroadindia.com/

  5. National Highways Authority of India. (2024). Annual report 2023–24. Government of India. https://nhai.gov.in/

  6. National Rural Infrastructure Development Agency. (2017, September 22). Meri Sadak mobile app: Feedback disposal and Hindi version. Ministry of Rural Development, Government of India. https://pmgsy.nic.in/sites/default/files/circular/HndMS22sept17.pdf

  7. National Rural Infrastructure Development Agency. (2020, February 14). Release of new version of mobile app Meri Sadak 4.0.0. Government of India. https://pmgsy.nic.in/release-new-version-mobile-app-meri-sadak-400

  8. Pune Municipal Corporation. (n.d.). Road Mitra: Municipal road complaint and pothole reporting information. Official PMC channels. (Feature-level details should be verified against the dated source consulted.)

  9. School of Business, Indira University. (2026). OJT handbook for students, MBA batch 2025–27. Unpublished institutional material.

  10. Sharda, R., Delen, D., & Turban, E. (2020). Business intelligence, analytics, and data science: A managerial perspective (4th ed.). Pearson.

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  • •Published on: Oct 15 2026
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