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International Journal of Creative and Open Research in Engineering and Management

A Peer-Reviewed, Open-Access International Journal Supporting Multidisciplinary Research, Digital Publishing Standards, DOI Registration, and Academic Indexing.
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ISSN: 3108-1754 (Online)
Crossref DOI: Available
ISO Certification: 9001:2015
Publication Fee: 599/- INR
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License: CC BY 4.0
Peer Review: Double Blind
Volume 02, Issue 05

Published on: May 2026

EMOTIONAL INTELLIGENCE AS AN INVISIBLE CAPITAL: REDEFINING FINANCIAL AND HUMAN VALUE IN MODERN ORGANIZATIONS IN THEORETICAL PRESPECTIVE

BALA SURIYA S SASIKALA S V

Department of Cooperation School of Management Studies

The Gandhigram Rural Institute (DTBU) Gandhigram TN
DOI:https://doi.org/10.55041/ijcope.v2i5.057

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Abstract

Modern businesses achieve their objectives through non-physical assets which have become more important than their traditional financial resources. The chapter investigates Emotional Intelligence (EI) because organizations treat it as hidden organizational asset which generates both human capital and financial benefits. The study shows that EI builds organizational and personal capabilities through its main elements which include self-awareness, self-regulation, motivation, empathy, and social skills.

The study uses theoretical and conceptual methods by uniting main management theories which include Human Capital Theory, Resource-Based View (RBV), Behavioral Theory of the Firm, and Social Exchange Theory to demonstrate how EI provides strategic value to organizations. The chapter investigates how EI affects financial performance through three pathways which include better decision-making, strong leadership capabilities, and higher employee satisfaction which leads to better customer relationships.

EI enables better human value accomplishments because it helps people build better connections with others and facilitates group work while minimizing disputes and advancing staff mental health. The chapter recommends organizations to use multi-method assessments and HR analytics and balanced scorecards as strategies to measure Emotional Intelligence despite its difficulties in assessment because it exists as an intangible attribute.

How to Cite this Paper

S, B. S. & V, S. S. (2026). Emotional Intelligence as an Invisible Capital: Redefining Financial and Human Value in Modern Organizations in Theoretical Prespective. International Journal of Creative and Open Research in Engineering and Management, <i>02</i>(05). https://doi.org/10.55041/ijcope.v2i5.057

S, BALA, and SASIKALA V. "Emotional Intelligence as an Invisible Capital: Redefining Financial and Human Value in Modern Organizations in Theoretical Prespective." International Journal of Creative and Open Research in Engineering and Management, vol. 02, no. 05, 2026, pp. . doi:https://doi.org/10.55041/ijcope.v2i5.057.

S, BALA, and SASIKALA V. "Emotional Intelligence as an Invisible Capital: Redefining Financial and Human Value in Modern Organizations in Theoretical Prespective." International Journal of Creative and Open Research in Engineering and Management 02, no. 05 (2026). https://doi.org/https://doi.org/10.55041/ijcope.v2i5.057.

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References


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  • •Peer Review Type: Double-Blind Peer Review
  • •Published on: May 04 2026
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