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International Journal of Creative and Open Research in Engineering and Management

A Peer-Reviewed, Open-Access International Journal Supporting Multidisciplinary Research, Digital Publishing Standards, DOI Registration, and Academic Indexing.
Journal Information
ISSN: 3108-1754 (Online)
Crossref DOI: Available
ISO Certification: 9001:2015
Publication Fee: 599/- INR
Compliance: UGC Journal Norms
License: CC BY 4.0
Peer Review: Double Blind
Volume 02, Issue 04

Published on: April 2026

THE ROLE OF ARTIFICIAL INTELLIGENCE IN RECRUITMENT AND SELECTION PROCESS OF THE AIRLINE INDUSTRY

Dhiraj Kumar

Dr. Jyotsana Khandelwal

FMS Jagannath University Jaipur

Article Status

Plagiarism Passed Peer Reviewed Open Access

Available Documents

Abstract

Artificial Intelligence (AI) is rapidly transforming Human Resource Management practices across industries, particularly in recruitment and selection processes. The airline industry requires highly skilled employees and efficient hiring systems due to strict safety regulations, service quality expectations, and operational complexity. Traditional recruitment methods are often time-consuming, costly, and dependent on manual decision-making. AI-based recruitment technologies such as Applicant Tracking Systems (ATS), chatbots, predictive analytics, and automated interview platforms help airlines improve hiring speed, reduce bias, and enhance candidate experience. This research paper examines the role of Artificial Intelligence in recruitment and selection within the airline industry using secondary data sources. The study highlights benefits, challenges, applications, and future implications of AI-based hiring systems and provides recommendations for effective implementation.

Keywords: Artificial Intelligence, Recruitment, Selection Process, Airline Industry, HR Analytics, Talent Acquisition

How to Cite this Paper

Kumar, D. (2026). The Role of Artificial Intelligence in Recruitment and Selection Process of the Airline Industry. International Journal of Creative and Open Research in Engineering and Management, <i>02</i>(04). https://doi.org/10.55041/ijcope.v2i4.972

Kumar, Dhiraj. "The Role of Artificial Intelligence in Recruitment and Selection Process of the Airline Industry." International Journal of Creative and Open Research in Engineering and Management, vol. 02, no. 04, 2026, pp. . doi:https://doi.org/10.55041/ijcope.v2i4.972.

Kumar, Dhiraj. "The Role of Artificial Intelligence in Recruitment and Selection Process of the Airline Industry." International Journal of Creative and Open Research in Engineering and Management 02, no. 04 (2026). https://doi.org/https://doi.org/10.55041/ijcope.v2i4.972.

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References


  1. Armstrong, M. (2020). Armstrong's Handbook of Human Resource Management Practice.

  2. Black, J. S., & van Esch, P. (2020). AI in Talent Acquisition.

  3. Dessler, G. (2021). Human Resource Management.

  4. Upadhyay, A. K., & Khandelwal, K. (2018). Applying Artificial Intelligence in Recruitment.

Ethical Compliance & Review Process

  • All submissions are screened under plagiarism detection.
  • Review follows editorial policy.
  • Authors retain copyright.
  • Peer Review Type: Double-Blind Peer Review
  • Published on: May 01 2026
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